Privacy Policy

Pocket Bima Insurance Service ("PocketBima", "we", "us") respects your privacy. This policy explains what information we collect through this website, why we collect it, and the choices you have.

1. Information We Collect

When you submit an enquiry or renewal reminder on this website, we collect the details you provide — your name, mobile number, email address, city, the type of insurance you are interested in, any message you choose to share, and where relevant, your policy expiry date. We do not collect payment card details, bank details, or passwords through this website.

2. How We Use Your Information

Your information is used solely to respond to your enquiry, remind you about an upcoming renewal you asked us to track, and provide relevant insurance assistance and guidance. We may contact you via phone, email or WhatsApp regarding your enquiry.

3. Sharing of Information

We do not sell your personal information. Where required to assist with your insurance requirement, relevant details may be shared with the respective insurer or authorised channel, with your knowledge.

4. Data Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we encourage you never to share sensitive credentials by email, chat or web forms.

5. Your Choices

You may request access, correction or deletion of your personal information at any time by writing to us at pocketbimaofficial@gmail.com. If you have asked for a renewal reminder and change your mind, contact us and we will remove it.

6. Cookies and Analytics

This website may use basic cookies or similar technologies for essential functionality and to understand aggregate visitor behaviour, such as which pages are visited most. We do not use cookies to sell data or build advertising profiles. You can control cookies through your browser settings.

7. Data Retention

We retain enquiry and reminder details for as long as needed to assist you and maintain basic business records, after which they may be deleted or anonymised. If you would like your details removed sooner, simply ask.

8. Third-Party Links

Our website links to third-party services such as WhatsApp and Google Maps. When you use those services, their own privacy policies apply, and we encourage you to read them.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last revised. Continued use of the website after an update means you accept the revised policy.

10. Contact

For any privacy-related questions, contact us at pocketbimaofficial@gmail.com or call +91 95980 63001. Our head office is at N-303, Stellar Jeevan, GH-03, Sector 1, Greater Noida West, U.P. - 201318, and our branch office is near Hotel Anandi Inn, Diggital, Patel Nagar, Orai, Uttar Pradesh 285001.